No more men on horses for the time being.

I’m in the midst of another round of tech support with Apple. The PowerBook is finally in the shop for the wonky case, and I also had the stick of RAM with the PowerMac go bad. So far, the interactions I’ve had (I am avoiding the Apple Store altogether) have been fantastic.

The repair department even replaced my bad 256 MB chip with a 512 MB one. I called up to make sure it wasn’t an oversight, but it was intentional. I’ve been more than critical of service in the past, but it’s important to give credit where due. Kudos to AppleCare.

I’ve signed up to attend the Tinderbox Weekend Boston. I use Tinderbox a lot, and am pretty darned excited.